AGB
Terms of Service
1. Overview
Welcome to LOZLIN.
This website and online store are operated by LOZLIN LIMITED, a company registered in Hong Kong. Throughout this website, the terms “LOZLIN,” “we,” “us,” and “our” refer to LOZLIN LIMITED.
By accessing our website, using our services, or purchasing products from us, you agree to these Terms of Service and any policies referenced on this website.
If you do not agree with these Terms, please do not use our website or services.
2. Website Use
You may use this website only for lawful purposes.
You must not use our website in any way that violates applicable laws, infringes intellectual property rights, introduces malicious software, interferes with the operation of the website, or attempts to gain unauthorized access to our systems.
We reserve the right to restrict or terminate access to the website if these Terms are violated.
3. Products and Pricing
We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate.
However, product appearance, packaging, colors, or specifications may vary slightly from the information displayed online.
Prices, promotions, product availability, and product information may change without prior notice.
If we discover a material pricing or product information error after an order has been placed, we may contact you to resolve the issue or cancel and refund the affected order.
4. Orders and Payment
When you place an order, you are making an offer to purchase the selected products.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of product unavailability, payment problems, incorrect information, suspected fraud, or obvious pricing errors.
Payment must be successfully authorized before an order can be processed.
If you need to modify or cancel an order, please contact us as soon as possible at service@lozlin.com. Once an order has entered processing or shipment, changes may no longer be possible.
5. Shipping and Delivery
Shipping times displayed on our website are estimates and may vary due to carrier delays, customs processing, weather, holidays, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate shipping address.
Please refer to our Shipping Policy for detailed information regarding shipping destinations, delivery times, tracking, and related matters.
If you experience a problem with your delivery, please contact service@lozlin.com.
6. Returns and Refunds
Returns, refunds, replacements, and cancellations are handled in accordance with our Refund Policy.
Please review our Refund Policy before making a purchase.
Nothing in these Terms limits any mandatory consumer rights available to you under applicable law.
7. Intellectual Property
All content on this website, including the LOZLIN name, logos, product images, text, graphics, designs, videos, and other materials, is owned by or licensed to LOZLIN LIMITED unless otherwise stated.
You may not reproduce, distribute, modify, sell, or commercially use our website content without prior written permission.
8. Third-Party Services
Our website may use or link to third-party services, including Shopify, payment providers, logistics providers, and other service providers.
We are not responsible for the content or practices of independent third-party websites.
Our online store is powered by Shopify, but products purchased through this website are sold by LOZLIN LIMITED.
9. Disclaimer and Limitation of Liability
We aim to provide accurate information and reliable services, but we cannot guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.
To the maximum extent permitted by applicable law, LOZLIN LIMITED will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or our services.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
10. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
11. Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will always be available on this page. Changes will take effect when published unless otherwise required by applicable law.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.
Nothing in this section limits any mandatory consumer protection rights that may apply in your country or region.
13. Contact Information
If you have any questions about these Terms of Service, please contact us:
Legal Business Name: LOZLIN LIMITED
Trading Name: LOZLIN
Business Registration Certificate No.: 79156074-000-11-25-1
Registered Business Address: Unit 2, 8/F, On Tin Centre, 1 Sheung Hei Street, San Po Kong, Kowloon, Hong Kong
Email: service@lozlin.com
Phone: +852 2369 1111
Website: www.lozlin.com